Terms & Conditions

Conditions relating to your use of PlayingCardsOnly.co.uk and the sale of products to you:

Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the "Your Account" area of the website.

Privacy Policy

PlayingCardsOnly.co.uk utilise the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards.

PlayingCardsOnly.co.uk is a registered data user under the Data Protection Act. We never make your personal details available to other companies for marketing purposes other than for the marketing of PlayingCardsOnly.co.uk products and services. We (and our representatives) may hold your personal details in order to process your order and/or maintain your account and/or for research purposes.

As part of our high security standards, when you enter this website we will use cookies. Cookies are small pieces of information which are stored by your browser on your computer's hard drive. These cookies do not store any personal details relating to you or your credit cards. If you do not wish to receive cookies you will not be able to use this website. We also use JavaScript to speed up your online shopping experience. If you disable either cookies or JavaScript, you will not be able to use this website.

PlayingCardsOnly.co.uk may also use your details to send you further information on PlayingCardsOnly.co.uk products and services, to keep you up-to-date on goods, services, new collections and promotional offers you may be interested in or for research purposes (this excludes emails about the website where you will receive a welcome email when you register online which enables you to manage the emails you receive).

If you prefer not to receive such information or be a part of such research at any time, please email us at info@PlayingCardsOnly.co.uk quoting your full name, address and postcode; or write to us at the address given below. Please note writing to this address (or the email address above) will not unsubscribe you from receiving email newsletters about the PlayingCardsOnly.co.uk website. If you have registered to receive email newsletters regarding the website, you can remove your email address from the list at any time by using the links in the emails that are sent to you.

Access to PlayingCardsOnly.co.uk

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services.

We will attempt to limit the frequency and duration of any such suspension or restriction.
PlayingCardsOnly.co.uk reserves the right to refuse access to the website, terminate accounts, remove or edit content at our discretion.

Licence for website access

PlayingCardsOnly.co.uk grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of PlayingCardsOnly.co.uk. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of PlayingCardsOnly.co.uk and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising PlayingCardsOnly.co.uk's or its affiliates' names or trademarks without the express written consent of PlayingCardsOnly.co.uk. Any unauthorised use terminates the permission or license granted by PlayingCardsOnly.co.uk.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of PlayingCardsOnly.co.uk as long as the link does not portray PlayingCardsOnly.co.uk, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any PlayingCardsOnly.co.uk logo or other proprietary graphic or trademark as part of the link without our express written consent.

Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not PlayingCardsOnly.co.uk, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

for fraudulent purposes, or in connection with a criminal offence or other unlawful activity;
to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"; or to cause annoyance, inconvenience or needless anxiety.

Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. PlayingCardsOnly.co.uk reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you:
grant PlayingCardsOnly.co.uk and its affiliates a non-exclusive, royalty-free and fully sub-licensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
PlayingCardsOnly.co.uk and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to PlayingCardsOnly.co.uk, including the execution of deeds and documents, at the request of PlayingCardsOnly.co.uk.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to PlayingCardsOnly.co.uk: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable PlayingCardsOnly.co.uk policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify PlayingCardsOnly.co.uk and its affiliates for all claims brought by a third party against PlayingCardsOnly.co.uk or its affiliates arising out of or in connection with a breach of any of these warranties.

Copyright, authors' rights and database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PlayingCardsOnly.co.uk, its affiliates or its content suppliers and is protected by Luxembourg and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of PlayingCardsOnly.co.uk and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of PlayingCardsOnly.co.uk, our affiliates or our software suppliers and is protected by United Kingdom and international copyright and authors' rights laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without PlayingCardsOnly.co.uk's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without PlayingCardsOnly.co.uk's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without PlayingCardsOnly.co.uk's express written consent.

Intellectual Property Claims

PlayingCardsOnly.co.uk (a trading name of TJS Online Limited) and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us at the address below.

Trademarks

PlayingCardsOnly.co.uk's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of PlayingCardsOnly.co.uk. PlayingCardsOnly trademarks and trade dress may not be used in connection with any product or service that is not PlayingCardsOnly.co.uk, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PlayingCardsOnly.co.uk. All other trademarks not owned by PlayingCardsOnly.co.uk that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PlayingCardsOnly.co.uk.

Our contract

When you place an order to purchase a product from PlayingCardsOnly.co.uk, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send email confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation Email"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract.
PlayingCardsOnly.co.uk reserves the right to cancel any order at our discretion. If we cancel an order, it will be without charge to you.

Delivery Process

Providing we receive your order by 4pm we will dispatch your order on the day of receipt.

In the unlikely event of an item being out of stock we will send the remainder of your order and will endeavour to forward your out of stock item within a reasonable time. Of course we will inform you of this via email and advise of the estimated time delay.

  Playing Cards Only offer 3 different tiers of delivery:

Royal Mail 'Standard Delivery'.

We like to offer our customers the option to send their order via Royal Mail's standard method, Royal Mail 2nd Class delivery within Mainland UK.

Please note however, that whilst Playing Cards Only will securely package your items and gain a 'Certificate of Posting' from the Royal Mail (as proof your order entered their system) we cannot accept responsibility for items lost by The Royal Mail. We are happy to provide you with a scan of the Certificate of Posting for the item to aid your claim with them.

May we therefore suggest that if your order is of value or you wish to guarantee your delivery that you upgrade to our Royal Mail Recorded 'Signed For' option.

Royal Mail 2nd Class Post typically  takes 5-7 days whilst Royal Mail 1st Class service which can take 1-2 days. Please be aware that First Class deliveries are not guaranteed in the above time frames by the Royal Mail. For urgent orders you may want to consider opting for our NEXT DAY service. You can select this option at checkout stage.

Royal Mail 'Recorded Signed For'

Playing Cards Only offer this service to provide you with peace of mind when ordering. Upon dispatching your order we will gain a Proof of Posting and a tracking number which we will email to you as part of our dispatch process. Click on the link to Royal Mail's Track and Trace website enabling you to enter the number we provide you with.

Please note that someone at your chosen delivery address should be made available to sign for the package.

International Orders

We are happy to accept orders from Europe and other countries. Simply select the International Postal options from the Shopping Bag, then enter your international address and your revised delivery cost will be calculated at the checkout. For clarification simply drop us an email.

If you have any queries or urgent orders please do not hesitate to contact us during office hours (9a.m. - 6p.m Monday to Friday) on 01507 525500 or email us for a swift response.

Returns

At PlayingCardsOnly.co.uk we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. That's why under our 30-day returns guarantee, if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item.

By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products where the item has been unsealed.

To cancel your purchase within the seven-working-day cooling-off period, please package the relevant item(s) securely and send it to us so that we receive it within seven working days of the day after the date that the item was delivered to you.

Please note that we cannot accept returns if you deliver them to us by hand.

For your protection, we recommend that you use a recorded-delivery service if the value of the return is more than £20.

Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost.

You should be aware that once we begin the delivery process you will not be able to cancel any contract you have with us for additional services carried out by us (eg: gift-wrapping).

As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item together with the item's normal postage charge. 

If you received the product as a gift, you'll need proof of purchase, and to know the date the gift was received by the buyer to return it under these rules.

Please note that we cannot refund any priority, express or courier component of the postage charge. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry's website at: http://www.dti.gov.uk/consumers/buying-selling/distance-selling/index.html.

Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable.

Items in your Shopping Basket will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your basket. Placing an item in your basket does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it.

Some discounts are limited-time offers. Also, as the discount we are able to offer for any item is dependent upon its availability, PlayingCardsOnly.co.uk's price will necessarily change on occasion.

We cannot confirm the price of an item until we receive your order; however, we do NOT charge your credit card until after your order has entered the dispatch process.

Despite our best efforts, a small number of the items in our catalogue are mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If an item's correct price is lower than our stated price, we charge the lower amount and send you the item. If a product's correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.

PlayingCardsOnly.co.uk does not price-match with other retailers (including third-party sellers who sell their items on our website). We do, however, consistently work toward maintaining competitive prices on everything we carry.

We do not offer additional discounts on large orders of a single title or on large orders of many individual titles. Also, please note that any availability listings on our website are intended for single-copy orders.

Customs

When ordering goods from PlayingCardsOnly.co.uk for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from PlayingCardsOnly.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Children

PlayingCardsOnly.co.uk does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use PlayingCardsOnly.co.uk only with the involvement of a parent or guardian.

Electronic communications

When you visit PlayingCardsOnly.co.uk or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Losses

PlayingCardsOnly.co.uk will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. PlayingCardsOnly.co.uk does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts of England and Wales.

Our details

PlayingCardsOnly.co.uk
25a High Street
Horncastle
Lincolnshire
LN9 5HP

Telephone: 01507 525 500